Corrections
Dispute a listing
If something on this site is wrong about you, your domain or your organisation, write to disputes@clickfixreport.com and we will deal with it. You do not need to prove anything before we act.
The entry you came from
You arrived from a specific row, and this is its reference. Quote it and we will find the exact entry — you do not need to describe it or work out which page it was on.
a49e2831-4f15-4a4e-9b84-787798b878da
Email us about this entry — opens a message to disputes@clickfixreport.com with the reference already in the subject line.
Our commitment
- Suppressed by hand, before we decide whether you are right
- Same working day
- Reviewed by a person, and you get an answer either way
- Within 10 working days
Suppression is not a judgement and does not wait for review. Ask for it and the entry comes out — of the site, the sitemap and every data export — while we are still working out whether you were right. Restoring it is the part that needs a human; taking it down is not.
One honest caveat: we cannot promise instantly, only promptly. The database changes the moment we suppress, but the pages and the downloadable files are served from a cache and are rebuilt from it on a daily cycle — and a file that nobody has downloaded for a while can be staler than that. If you can still see the entry after a day, tell us and we will chase it rather than explain it.
If your website was hacked
This is the most common reason a domain appears here, and it is not an accusation against you. Attackers compromise ordinary websites — very often WordPress installations with an out-of-date plugin — and quietly add a page that serves the lure. The owner is usually the last to find out.
Where we know that is what happened, we classify the host as a compromised site rather than an attacker-controlled one, we say so on the page, and we exclude it from the blocklist exports — because null-routing a victim’s traffic turns our data into your outage. If we have that classification wrong, tell us and we will fix it.
What helps
None of this is required. It only makes the review faster.
- The exact page. The reference above identifies it already; the page URL works just as well.
- What is wrong. That the entry is mistaken entirely, that the classification is wrong, or that it is stale and the compromise has been cleaned up.
- Some link to the domain. An email from an address at the domain itself, or one of the RFC 2142 addresses (abuse@, security@, webmaster@), is enough. We are not trying to make this hard.
If you are the original researcher
If we have misrepresented your work, mis-summarised a finding, or credited you badly, write to corrections@clickfixreport.com and we will correct it within five working days, no questions asked. See the editorial policy for how we handle other people’s research, and the corrections log for everything we have got wrong so far.